This page provides information for either new subscriptions or renewals.   If you're not ready to order but are wondering about pricing, the prices can be found on the Subscriptions - Pricing page.  If you need an estimate of pricing, Matt can create one for you - just email the screenshot mentioned in 1a below to Matt and your sales tax exempt status.  Estimates cannot be used for Purchase Orders - you would have to complete steps 1a and 1b below to receive a formal quote that can be used for Purchase Orders.

Subscriptions are not sold to any district that employs anyone who has violated the Terms of Use of the site, regardless of where they were working when the violation happened. 

1 - contact Matt with the following information:

1a - email Matt (matt @ the screenshot below that shows the number of active students on your PowerSchool server. 

The subscription is sold based on the total number of active students on the server because sqlReports is used by all users with access to the server, and thus any reports or files from this site will be used by all users in the district.   The person requesting a quote must email the screenshot of the number of active students on the Server Statistics page similar to the screenshot below (FYI - the Number of Schools part is not used on the quote.  It's just on the screenshot to act as a guide to where to find the number of active students.  The number of active students is based on students regardless of school.):


Look in the following area for the data for the screenshot:

  • For users of 12.1.2+ - go to System > System Settings > Server Statistics and look for the Startup tab at the top of the page.  The number of active students line can be found about halfway down the first set of lines under PowerSchool Statistics.
  • For users of 12.1.1 and earlier versions - go to System > System Settings > Server Statistics and scroll to the bottom of the page and look for the PowerSchool Statistics section.  The number of active students line is about halfway down in the first set of lines.

Numbers will be checked at random and if it's found at some point in the process that an incorrect number was given, any quotes will be nullified and new ones will be issued.  If the discrepancy is discovered later on, accounts and support will be suspended until payment for the actual number is received.

1b - complete the Order Information form. 

The form that can be found here.   If you're renewing, you will need to complete it if the invoice information and tax exempt information at the top of your Order Information page is blank.  The form collects a couple pieces of information:  1) name and email address of who to send an invoice to if an order is made, and 2) state sales tax information.  State sales tax will be added to quotes, and collected when a purchase is made, for USA customers unless the customer is sales tax exempt.

If you're not sales tax exempt, sales tax will be added to the quote based on the zip code of the district office, or the zip code of the billing address that will appear on the Purchase Order.   In the case of a billing address being used, if the zip code given does not match the zip code on the Purchase Order and affects the amount of tax that should be collected, SIS Resources reserves the right to reject the Purchase Order and issue a new quote based on the correct zip code.

2 - Once all the information has been received from Step 1, Matt will prepare an official quote and email it to you asap or within 24 hours.   There may be a delay if it's a weekend or Matt is traveling. 

Please be sure your email address accepts PDF files and that email from is not treated as spam.  All amounts listed on the quote will be in US Dollars.

3 - A Purchase Order (PO) is required.

A PO from the district or oganization is required - no sales to individuals are allowed.  Any vendor documentation that is required - W9, vendor application, etc. - must be requested for prior to the PO being sent.  Failure to do so will release SIS Resources from any requirement to provide such documentation.

Once a PO is accepted, the customer will have access to the premium reports and/or premium files that come with the subscription.  The account holder will receive emails with login information and information on how to use the site. 

An invoice will then be created and emailed to the person mentioned in Step 1b.   Acceptable forms of payment are by check drawn on a US bank or payment online using either a credit card, debit card, or PayPal.   Personal checks and wire transfers are not accepted.

All invoices will be Net 45.  If payment is not received in full within 45 days, accounts and support associcated with the order may be suspended until full payment is received.  If a customer requires a mailed copy of the invoice, please indicate that on the PO and keep in mind that Net 45 will still be enforced based on the invoice date.  Order information and payment history will be available to the person on the Order Information page once they're logged into the site.

All amounts listed on the invoice will be in US Dollars and payments must be in US Dollars.   Non-US customers must pay either online or from a US bank checking account.  Checks from international banks will be returned and orders suspended until proper payment is received.

4 - all sales are final, no refunds will be issued.   SIS Resources reserves the right to void a quote when necessary.

Renewal FAQ

Does the site subscription automatically renew?

No - customers are not automatically billed for renewals, but rather given the choice to decide if they wish to renew.

How do I know when my site subscription expires?

After you login you should see a grey box on the login landing page with the information.  You can also check the Order Information page under the Login menu and see the information there.

Is there a place to find information on previous orders?

Yes - click on the Order Information link under the Login menu and you'll see your order history.

Will I receive reminders about renewing?

Yes - you will receive an email approximately two months prior to the expiration date, and then if needed, another one approximately one month later.  The emails will come from the Matt's email address (some older emails will come from the address instead), so please make sure you allow email from that email address and domain.  The date emails are sent will added to the Order Information page as well, so if you see an email was sent, but you did not receive anything, please contact Matt.

I received a reminder - how do I renew?

Please follow the steps outlined on the How to Order or Renew page.

Do I need to wait until something expires before renewing?

No - you can renew at any time.

How much does it cost to renew a site subscription?

It depends on the the number of students, plus any sales tax.  If you have under 50,000 students, see the price quide here.  If you have more than 50,000 students, please contact Matt for pricing information.

What happens if I don't renew?

You'll still be able to login to the site to access the Order Information under the Login menu.  However, you'll no longer have access to the premium reports and the premium downloads at the site, nor will you receive any support for any of the downloads you're using.  You can still use them, but it will be up to you to maintain the html pages of the version you're on, and if you upgrade sqlReports at any time, you'll only be able to upgrade to the free version of sqlReports.

Can I let something expire and then renew it at a later date if I change my mind?

Yes - you can renew at any time and will still be eligible for renewal pricing at that time.


Page last updated on June 1, 2019