How to Order or Renew a Subscription

This page provides an overview for either new subscriptions or renewals.   If you're not ready to order but are wondering about pricing, the prices can be found on the Site Subscription and sqlExports Subscription pages.  If you need an estimate of pricing, Matt can create one for you - just email the screenshot mentioned in 1a below to Matt and the subscription or subscriptions you're interested in, along with your sales tax exempt status.  Estimates cannot be used for Purchase Orders - you would have to complete steps 1a and 1b below to receive a formal quote that can be used for Purchase Orders.


1 - contact Matt with the following information:

1a - email Matt (matt @ sisresources.com) the screenshot below that shows the number of active students on your PowerSchool server and mention which subscription (site or sqlExports) you wish to purchase. 

The subscriptions are sold based on the number of active students on the server because sqlReports and sqlExports are used by all users with access to the server, and thus any reports or files from this site will be used by all users in the district.   The person requesting a quote must email the screenshot of the number of active students on the Server Statistics page similar to the screenshot below:

activestudents


Look in the following area for the data for the screenshot:

  • For users of 12.1.2+ - the Server Statistics page has tabs running across the top.  The Data can be found under the System tab at the bottom of the page.
  • For users of 12.1.1 and earlier versions - scroll about 2/3 of the way down the page.  the Data section is right above the Table Names section on the page.


If the count appears to be incorrect, you can send a screenshot showing the number of students per school.  That information is also found in the Server Statistics area and you will need to send the complete list of students.  However, you must still send the screenshot from above too.

Numbers will be checked at random and if it's found at some point in the process that an incorrect number was given, any quotes will be nullified and new ones will be issued.  If the discrepancy is discovered later on, accounts and support will be suspended until payment for the actual number is received.

1b - complete the Order Information form. 

The form that can be found here.   If you're renewing, you will need to complete it if the invoice information and tax exempt information at the top of your Order Information page is blank.  The form collects a couple pieces of information:  1) name and email address of who to send an invoice to if an order is made, and 2) state sales tax information.  State sales tax will be added to quotes, and collected when a purchase is made, for USA customers unless the customer is sales tax exempt.

If you're not sales tax exempt, sales tax will be added to the quote based on the zip code of the district office, or the zip code of the billing address that will appear on the Purchase Order.   In the case of a billing address being used, if the zip code given does not match the zip code on the Purchase Order and affects the amount of tax that should be collected, SIS Resources reserves the right to reject the Purchase Order and issue a new quote based on the correct zip code.


2 - Once all the information has been received from Step 1, Matt will prepare an official quote and email it to you asap or within 24 hours.   There may be a delay if it's a weekend or Matt is traveling. 

Please be sure your email address accepts PDF files and that email from sisresources.com is not treated as spam.  All amounts listed on the quote will be in US Dollars.


3 - A Purchase Order (PO) is required.

A PO from the district or oganization is required - no sales to individuals are allowed.  Any vendor documentation that is required - W9, vendor application, etc. - must be requested for prior to the PO being sent.  Failure to do so will release SIS Resources from any requirement to provide such documentation.

Once a PO is accepted, the customer will have access to the premium reports and/or premium files that come with the subscription.  The account holder will receive emails with login information and information on how to use the site. 

An invoice will then be created and emailed to the person mentioned in Step 1b.   Acceptable forms of payment are by check drawn on a US bank or payment online using either a credit card, debit card, or PayPal.   Personal checks and wire transfers are not accepted.

All invoices will be Net 45.  If payment is not received in full within 45 days, accounts and support associcated with the order may be suspended until full payment is received.  If a customer requires a mailed copy of the invoice, please indicate that on the PO and keep in mind that Net 45 will still be enforced based on the invoice date.  Order information and payment history will be available to the person on the Order Information page once they're logged into the site.

All amounts listed on the invoice will be in US Dollars and payments must be in US Dollars.   Non-US customers must pay either online or from a US bank checking account.  Checks from international banks will be returned and orders suspended until proper payment is received.


4 - all sales are final, no refunds will be issued.   SIS Resources reserves the right to void a quote when necessary.

 

Page last updated on February 1, 2019 

Terms of Use

By downloading any files or reports from this site, you agree to this site's Terms Of Use.