How to Order a Subscription

This page provides an ordering overview for either new subscriptions or renewals.  As of January 1, 2019, 1b will be required for any order, new ones or renewals.  Until then, only 1a is required.

Last updated on November 29, 2018. 

1 - contact Matt with the following information:

1a - number of active students on your PowerSchool server at the district office level and which of the three possible subscriptions (full site, reports only, sqlExports) you wish to purchase. 

The subscriptions are sold based on the number of students at the district office level because sqlReports and sqlExports are used by all users with access to the server, and thus any reports or files from this site will be used by all users in the district.   The person requesting a quote must provide the screenshot of the number of active students on the Server Statistics page (system > system settings > server statistics - Data section).  Below is an example of how it looks - do not send a screenshot of the list of schools from the page - the Data section is right above the Table Names section on the page:

Correct Screenshot    Incorrect Screenshot



Numbers will be checked at random and if it's found at some point in the process that an incorrect number was given, any quotes will be nullified and new ones will be issued.  If the discrepancy is discovered later on, accounts and support will be suspended until payment for the actual number is received.

1b - sales tax exemption information for USA customers. 

For USA customers, if you're exempt from sales tax, you must provide a copy of a valid sales tax exemption certificate (a copy must be provided and not just a number).  If you're not sales tax exempt, sales tax will be added to the quote based on the zip code of the district office, or the zip code of the billing address that will appear on the Purchase Order. 

In the case of a billing address being used, if the zip code given does not match the zip code on the Purchase Order, SIS Resources reserves the right to reject the Purchase Order and issue a new quote based on the correct zip code.

2 - Once all the information has been received from Step 1, Matt will prepare an official quote and email it to you asap or within 24 hours.   There may be a delay if it's a weekend or Matt is traveling. 

Please be sure your email address accepts PDF files and that email from is not treated as spam.  All amounts listed on the quote will be in US Dollars.

3 - A Purchase Order (PO) is required.

A PO from the district or oganization is required - no sales to individuals are allowed.  Any vendor documentation that is required - W9, vendor application, etc. - must be requested for prior to the PO being sent.  Failure to do so will release SIS Resources from any requirement to provide such documentation.

To avoid delays in payments that are usually caused by emailed invoices not being forwarded to accounts payable, invoices will be emailed directly to a person in accounts payable.  You must supply a name and email address of that person when sending the PO - failure to do so gives SIS Resources the right to reject the PO.  The information supplied will be added to your Order Information page on the site. 

Once a PO is accepted, the customer will have access to the premium reports and/or premium files that come with the subscription.  The account holder will receive emails with login information and information on how to use the site. 

An invoice will then be created and emailed to the person mentioned in Step 1b.   Acceptable forms of payment are by check drawn on a US bank or payment online using either a credit card, debit card, or PayPal.   Personal checks and wire transfers are not accepted.

All invoices will be Net 45.  If payment is not received in full within 45 days, accounts and support associcated with the order may be suspended until full payment is received.  If a customer requires a mailed copy of the invoice, please indicate that on the PO and keep in mind that Net 45 will still be enforced based on the invoice date.  Order information and payment history will be available to the person on the Order Information page once they're logged into the site.

All amounts listed on the invoice will be in US Dollars and payments must be in US Dollars.   Non-US customers must pay either online or from a US bank checking account.  Checks from international banks will be returned and orders suspended until proper payment is received.

4 - all sales are final, no refunds will be issued.   SIS Resources reserves the right to void a quote when necessary.


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